Incident history

Resolved incidents affecting customer-facing services over the last 30 days.

100.00%

Uptime over the last 90 days

Operational Degraded Disruption

90 days ago Today

Past incidents

Last 30 days

Thursday, 10 Sep 2026

Resolved

API — degraded performance

We experienced reduced performance affecting Catch-e API between 09:33 (AEST) and 10:03 (AEST) due to web reputation block issue. Service has been fully restored.

Started 10 Sep 12:56 → Resolved 10 Sep 12:59 · Duration 3m

Tuesday, 08 Sep 2026

Resolved

API — degraded performance

We have discovered a bug in an external library we use in this process, we will be rolling back to a previous version of that library

Started 08 Sep 13:00 → Resolved 08 Sep 14:09 · Duration 1h 8m

Monday, 31 Aug 2026

Resolved

Catch-e — degraded performance

We experienced reduced performance affecting Catch-e between 11:37 and 12:38 AEST due to a database issue. Service has been fully restored.

Started 31 Aug 11:37 → Resolved 31 Aug 12:38 · Duration 1h 1m

Tuesday, 25 Aug 2026

Resolved

Job Scheduler — degraded performance

Catch-e is currently experiencing reduced performance affecting Catch-e and Job Scheduler functionality. Our team is investigating active incidents below.

An issue with Scheduler Jobs has now been resolved
The backlog will be processed over the next few hours. Thank you for your patience.

Started 25 Aug 09:17 → Resolved 25 Aug 09:22 · Duration 5m

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